Copees

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The manner in which we collect your personal data and the use made of it are set out below.

1. THE INFORMATION COLLECTED

We collect the following personal data about customers:

  • name, first name, address, phone number, email address
  • the password to access your customer account
  • documents created or uploaded to customize your support

This information is necessary to fulfill our contractual obligations and is used to fulfill the purposes related to the services requested.

These processing operations are authorized by the regulations applicable to the protection of personal data, and in all cases are based on the legal basis of the contract between the customer concerned and the company Milkprint, or that of the legitimate interest.

2. USE OF INFORMATION COLLECTED

We use the information we collect about you for the following purposes:

  • Honouring your order and offering the associated customer service
  • Maintain, improve and administer the website
  • Identifying and preventing fraudulent use
  • Improve the security of our network and information systems
  • To better understand how our customers use our website, and to determine the effectiveness of our advertising and publicity campaigns.
  • Customize the customer experience and meet your individual needs
  • Improving customer service and care needs
  • contact you by email

3. ACCESS TO INFORMATION

We limit access to your information only to employees who need to use it.

We may also share the information we collect about you with other companies that process the information on our behalf and assist us in the following:

  • Printing your order
  • Realization or delivery of your order

4. WEB BROWSING DATA MANAGEMENT

The Copees.com website uses cookie technology to improve the navigation and user experience of the website.

When viewing it, these cookies can be saved on the browsers of the media used, regardless of the terminal (computer, tablet, smartphone).

They are used in particular when identifying traffic and the use of elements of the site.

You can decide whether to accept or refuse the use of cookies and change their preferences.

The cookie has a validity period that varies according to the type of cookie and allows the recognition of the visitor during a future use of the website. In any event, this period shall not exceed 13 months.

Visitors may decide to accept or refuse cookies when browsing the site. To this end, Milkprint displays on its website a banner of prior information inviting the visitor to refuse or accept cookies.

As long as the visitor has not given his consent to the collection of cookies, no cookie can be placed on his terminal, with the exception of cookies exempted from the collection of consent insofar as they are strictly necessary for the provision of a service expressly requested by the user of the website.

4. DURATION OF DATA RETENTION

Personal information is retained for use for the purposes listed in this Policy.

Unless otherwise stated in the preceding paragraphs, the information is retained as long as the customer has a contractual relationship with Milkprint.

In the event of termination of the contract between you and Milkprint, if there is no other reason to continue processing, the information will be kept for the periods necessary to comply with the regulations and prescription rules in force, in particular contractual, accounting and tax regulations or, where applicable, with a view to dealing with any claim or request relating to the services provided.

Cookies have variable lifespan, always less than 13 months and related to the need to keep them.

The documents submitted for printing are deleted at the end of the 12-hour complaint period provided for in article 9 of our general terms and conditions of sale (https://copees.com/nos-populaires-cgv ).

5. RIGHT OF ACCESS AND MODIFICATION

In accordance with the law, as the owner of the data you have the right to:

  • to access your personal information
  • to object to the use of your data for marketing purposes
  • to unsubscribe from our marketing operations or withdraw any consent you have given us
  • request a copy of the personal information processed by us
  • require the correction of your personal information
  • to require the deletion of your personal information (or its modification in such a way that you are no longer identifiable) or to limit the ways in which we may use your personal information or to object to the processing of such information.
  • to lodge a complaint with the data protection authority in your country
  • to file a complaint with the CNIL (www.cnil.fr).

6. CONTACT AND FEEDBACK

All questions raised in this Policy and requests to exercise your rights should be directed to eva@copees.com

Any request to exercise the rights of access, rectification, deletion or limitation of processing, must be accompanied by a copy of an identity document of the applicant.

7. STATUS OF THIS PRIVACY POLICY

This Privacy Policy was updated on 21 September 2021

We reserve the right to change it at any time to provide up-to-date information on how we collect and process data.